We have developed a number of Job Aids for using FireFamilyPlus more effectively. The documents in the .zip file are available in PDF format.
Bug Reports: If you think you have found a bug within FireFamily+, we would appreciate hearing from you. Please check the Known Bugs below to make sure that this problem has not already been resolved. Then, send a copy of any screenshots and a detailed error message describing the problem and what you were doing when the problem arose. This will help us to recreate the problem and then resolve the issue.